Full Job Description
Status: Non-Exempt
Department: Residential Services
Supervisor: Program Manager
Station: A__ BH__ S__ W__ V__
Supervision Exercised: Position assists in supervising assigned staff within the residential site.
Work Schedule: This position is a non-exempt position as defined by the Department of Labor. The hours/days are to be scheduled to assure for adequate monitoring and management of the program and all aspects of its daily operations.
Training: The person in this position is responsible for completing a minimum of 16 hours of pre-service and 16 hours of pertinent in-service annually.
GENERAL STATEMENT OF DUTIES:
Supervises the general, daily activities of the residential program(s) as defined by client plans, agency policy and procedure, as well as state requirements. Provides hands-on supervision of other direct care staff within the program site.
SPECIFIC DUTIES AND RESPONSIBILITIES:
• Assist and maintain on-going record keeping in the form of house logs, client charts, incident reports, scheduling calendars for appointments, data collection from plans.
• Assist and maintain all receipts from purchases made, such as food shopping, household equipment and maintenance records.
• Communicate information to Program Managers, Area Coordinators, case managers, parents, advocates, other staff, as related to client services, upcoming activities, or future care needs. Arrange all client transportation as needed.
• Supervise all assigned staff in the delivery of direct services to individuals in the residential site. Collaborate with the Program Manager when conflicts between employees or performance issues are in question.
• Assist in schedules and staff meetings on a regular basis. Document staff meetings in an ITEM, DISCUSSION, ACTION format. Delegate responsibilities for rotating chairperson and minute’s collection.
• Collaborate with the Program Manager for all staffing related needs, including, but not limited to, assignment of staffing (scheduling), substitution, overtime approval, and training needs.
• Complete all agency-required documentation, which relates to on-going care or agency expectation functions.
• Collaborate with each Program Manager to resolve outstanding client care or agency expectation functions.
• Perform other related duties as assigned by the Program Manager(s) or designee specifically connected to either the residential site, individual clients, agency need, or demonstrated expertise.
• Represent management of the organization.
Scope of position: This position operates out of the Residential Services Dept., under the direction of the Residential Program Manager. This position involves both supervision and delivery of services directly to individuals served within the individual residential site(s).
Consequences of Error(s): This person reports directly to the Residential Program Manager. Errors made by this individual will be dealt with according to company policy.
Contacts: This position has contact with State, County, various outside agencies, parents significant others, case managers, and disabled individuals. Employee within this position represents Living Opportunities, Inc., and must maintain a professional image during work times.
Skills Needed
Must:
• Must maintain professional conduct and image.
• Must be able to communicate effectively and professionally in both verbal and written form.
• Must be able to lift weight both manually and through the use of mechanical aids like Hoyer lifts to enable individuals to transfer to/from wheelchairs, beds, bench seating, changing tables, and or other areas.
• Must be able to assist Program Manager to plan, design and implement client based activity.
• Must be able to manage time effectively, handle multiple projects at any given time, and prioritize competing activities and deadlines.
• Must be able to maintain O.I.S. certification.
• Must be able to supervise peers.
• Must maintain confidentiality with regard to client, as well as staff/personnel issues.
• Must have at least entry level computer usage skills, or be willing to gain these skills through company offered training.
Education:
• Must possess at least a high school diploma, or GED.
• At least 2 years of Direct Care Services or Equivalent.
Other:
• Must possess a valid Oregon driver's license and meet Living Opportunities driving requirements.
• Must pass a drug screen and physical/functional testing.
• Must participate in CPR and First Aid Certification training within thirty days of employment (or as soon as classes are available thereafter).